The Impact of the Internet on Institutions in the Future
Pew Internet & American Life Project
" By an overwhelming margin, technology experts and stakeholders participating in a survey fielded by the Pew Research Center’s Internet & American Life Project and Elon University’s Imagining the Internet Center believe that innovative forms of online cooperation could result in more efficient and responsive for-profit firms, non-profit organizations, and government agencies by the year 2020.
While their overall assessment anticipates that humans’ use of the internet will prompt institutional change, many elaborated with written explanations that expressed significant concerns over organisation’s resistance to change. They cited fears that bureaucracies of all stripes – especially government agencies – can resist outside encouragement to evolve. Some wrote that the level of change will affect different kinds of institutions at different times. The consensus among them was that businesses will transform themselves much more quickly than public and non-profit agencies... '
report summary and pdf link, here
I sourced this from the ever excellent series, The Source from the NZNL. Reading it, in part, as preparation for an upcoming series of conversations/seminars I am involved in with the NZ Computer Society, Details, here.